Frequently Asked Questions
We’ve compiled this resource to provide quick and comprehensive answers to common inquiries you may have during the agency reach-out process. Whether you’re seeking clarity on our services, processes or anything else, we aim to make your journey with us as smooth and informed as possible.
What Sets Bold x Collective Apart from Other Agencies?
Our passion for brand growth and commitment to client success sets us apart. Beyond being an award-winning digital marketing and creative agency, we are true partners in your brand's journey. Together, we focus on propelling your brand to success, making our collaboration a shared mission!
At our agency, we have six pillars of brand excellence, including:
Our experience and expertise in the industry.
Our A-List team does everything in-house. We do not outsource.
We provide bespoke experiences for all our clients.
Innovation is a priority to our agency — name a digital trend, we know it.
Communication is key to a healthy relationship, and we embrace this.
At the end of the day, we are not just your agency. We are your trusted partner.
Read more about what makes Bold x Collective different here.
What Types of Clients Does Your Agency Work With?
At Bold x Collective, we collaborate with various brands spanning various industries, including lifestyle, tech, fashion, medical, beauty, hospitality, science, real estate, finance, education, and more. Our clients encompass startups, personal brands, small businesses, and enterprises, encompassing both B2B and B2C sectors. This extensive portfolio empowers us to tailor bespoke solutions that drive growth for every client.
What Services Does Your Agency Offer?
Our full-service agency offers an array of services at Bold x Collective. We break it down below:
Digital Marketing: Includes Digital and Campaign Strategy, Search Engine Marketing (SEM), Pay-Per-Click (PPC), Search Engine Optimization (SEO), Email Marketing and more.
Social Media: Includes Social and Content Strategy, Social Media Management, Social Media Advertising, Content Creation, Influencer Marketing and more.
Production: Includes Content Strategy, Video Production, Creative Direction, Photography, Podcast Production including Audio and Video, Graphic Design and more.
Branding: Includes Visual Identity System Design, Brand Strategy, Voice, Tone and Messaging, Brand Activation and more.
Website: Includes Website Development, E-Commerce Solutions, Search Engine Optimization (SEO), Conversion Rate Optimization (CRO), Systems Integration and more.
Data and Intelligence: Including Market Research, Customer Research, Digital Due Diligence, Performance Analysis, Measurement, Reporting and more.
For a more in-depth breakdown of our service offerings, visit our Services page on Bold x Collective.
What Does Your Onboarding Process Look Like?
Our comprehensive onboarding process reflects our commitment to providing you with the best possible experience as your partner. It begins with a welcome session, facilitating mutual introductions between our teams. During this process, we delve into the heart of your brand, exploring your ethos, motivations, short-term and long-term goals, and more. With this deep understanding, we execute a tailored service package designed exclusively for you.
Does Your Agency Outsource Any Services?
We do not outsource any services. The beauty of hiring A-List team members is that we at Bold x Collective handle everything in-house, ensuring full control over projects without outsourcing. This includes production, branding, marketing, and more.
Where Can I Find Examples of Work You've Done for Clients?
Please see our Case Studies page, where we showcase some of the fantastic client results we are proud of at Bold x Collective.
How Much Do Your Services Cost?
Our priority is to provide our clientele with a bespoke, tailor-made solution to their digital needs. That said, we only offer customized proposals with custom pricing depending on your needs. Not to worry. If you don’t know exactly what you are looking for, we will take the time to diagnose your brand and provide you with a tailored proposal accordingly. Please request a proposal here.
Where is Your Office Located?
Our office and studio's main location is in Vaughan, Ontario, Canada. The specific location is 101 Innovation Dr., Unit #3. Vaughan, ON, L4H 0S3.
Do You Have a Studio and Offer Content Production?
Yes, we have a studio in Vaughan, Ontario (with the address listed in the previous question above). Our studio is comprised of multiple different spaces, providing the ability to produce different types of content. This includes sets of different colour backdrops for shooting lifestyle, portrait, headshot and product photography. We also have a stunning black and white studio wall with rich accents and a beautiful wainscoting wall. And, of course, we also have a fantastic podcast studio with top-notch equipment ranging from microphones to mixers.
In addition to our setting, we also have some of the best equipment, including our lighting, 4K cameras, drones, gimbals, audio, microphones, and so much more.
And lastly, to complete the blend of strengths, we also have our fantastic team of expert content creators. Our creative director specializes in photography, video production and art direction. Our in-house audio tech handles all our clients' audio needs. We also offer in-house makeup and hair services for those who need them with professional makeup artists. We offer it all, from start to finish, to make it easier for you, our client! Please visit our STUDIO BY BXC page for our service offerings. Contact us at studio@boldxcollective.com for studio enquiries.
How Can I Get in Touch with Your Agency?
To get in touch with our agency, you'll want to fill out this contact form. Alternatively, you can email us at info@boldxcollective.com. If you prefer a phone call, we are available at (647) 492-6551.
How Do You Measure Client Success Rates?
Our slogan is "Driven by Creativity, Measured by Results," for a good reason. We heavily rely on numbers because the truth is that numbers tell all. This is how you measure the success of marketing. If you are a month-to-month client with Bold x Collective, you will receive reports to showcase the growth we drive for your team.
When You Work With a Client, Do You Consider Their Feedback?
We absolutely do. We have a full process for managing revisions and incorporating client feedback. At the end of the day, this is your brand, and we are your partner. You are our priority as our exclusive client.
Who Owns Your Agency?
We have two fantastic, experienced owners, Amni and Raven, who have successfully been running this agency for years. They lead our team at Bold x Collective.
Amni is our Director of Strategy. With over 15 years of digital marketing and strategy expertise, Amni's unwavering commitment to driving brand growth is fundamental. His desire and drive to evolve continually set our agency apart. Amni consistently ensures that we transcend mere adaptation to the ever-changing landscape, positioning ourselves and our clients at the forefront of emerging trends and advancements.
Raven is our Director of Marketing. With extensive experience in the media industry and a background as a seasoned creative director, Raven has developed a profound affinity for assisting brands in realizing their full potential in the digital world. Her deep understanding of audiences' wants, needs, and the platform they want to be delivered has helped her evolve into a marketing role, where she's launched some of our most successful campaigns.
Have a question about anything digital? Get in touch with our founders, and they will have an answer!
